Meet the Training Unit: our “Fantastic Four”

By Shane Wallis (Business Training Lead, Content Instructional Design), Miguel Mendez (Business Transition Trainer), Jessi Fitts (Business Transition Trainer), and Tammy Maddalena (Business Training Lead, Content Delivery)

 Fun facts about us (featured in the photo below from left to right):

Shane: I enjoy woodworking, carpentry and landscaping.

Miguel: I have hung out with spider monkeys in the rain forest of Chiapas, in Mexico!

Jessi: I love pickles. I eat pickle popcorn, fried pickles and I’m thinking about trying pickle cupcakes.

Tammy: I design and create stained glass projects.

Our Training unit comes from very different backgrounds, and, individually, we bring a variety of experience to the overall project team: cross-agency, private sector and various positions thereof. We take a very collaborative approach to developing and delivering training so that we can consider things from every possible angle and perspective. Even though you may not see the training unit much before we launch just-in-time training prior to Workday go-live, we are very much involved in what is happening at agencies, boards and commissions and in several aspects of the project as a whole. The training unit, combined, has attended four Prosci Change Management courses, taught four Change Leader courses for state government professionals across the enterprise, presented at many Change Network meetings, and previewed the Workday system at nine of our largest agencies.

What we’ve learned throughout our time on the project is that Workday will be an amazing tool for all state government employees. Employees will now have access to their personal information and so much more. Having accessibility to things such as their total time in state government service, right at their fingertips, is going to be a huge win for everyone. No more needing to go to your manager or trying to find out who your HR representative is, just for one piece of data. And, we are going to be the ones who get to show you how to navigate this industry-leading system!

Now is the time in the training development process during which we work very closely with the functional area subject matter experts (“SMEs,” or otherwise referred to as “business consultants”), many of whom you have seen highlighted on this blog over the last several weeks. The rest of the project team has truly worked hand-in-hand with our unit along every step of the way toward the development and kick-off of training materials, as it is very important to be aware of every change throughout our configuration of Workday. Adaptability is key to making this implementation the best it can be and we are working to ensure the best training experience possible.

At this point in the implementation schedule, you will frequently catch us creating content for videos, building job aids, planning classroom instructor-led training, or contributing everywhere else we can on the project.

Training unit